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21 Feb 2011
By razalom
Member
Playstation Staff

New PS3 wont play Blu-Ray Movies

3 Replies 1,047 Views Created 21-02-2011
Hi and hope someone can shed some light on this. Just bought my daughters a PS3 for their room so they can play games and watch blu-ray movies. Now the games work fine but not 1 blu-ray movie will play. THe disc shows up, I click it to start and then the waiting circle just keeps going round and round. Its never been connected to the net as I dont want them online with the games. Just cant figure out why the movies wont play. It has 3.56 firmware installed as I updated it via USB stick when that was released. Any ideas anyone?
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Level 3
 
Playstation Staff

Re: New PS3 wont play Blu-Ray Movies

Unfortunately it sounds like your console is faulty. Please contact support on the number below so we can organise an exchange for you.

 

Aus- 1300 365 911
NZ- 09 415 2447

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Playstation Staff

Re: New PS3 wont play Blu-Ray Movies

I bought a new PS3 today and am having the exact same problem. The store i purchased it from is saying that my tv is the problem. Does anyone have any ideas?

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Level 8
 
Playstation Staff

Re: New PS3 wont play Blu-Ray Movies

What brand and model of TV is it?

What type of cable connects it to the PS3?



regards
Rob
deader than the ANZ forum :( .
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