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Red-download purchased songs on new PS3

My old PS3 got the YLOD, a while ago and I had to replace it. Now I need to re-download all the songs I had purchased for SingStar Vol 2. Problem is when I try, I get an error message kind of like this "The item you have selected can not be downloaded because it is associated with another system." I've had a look around and everything I've found says the same thing. "You need to call Sony." So I did. One month later and I still can't re-download the songs. I'm not sure what I should do now.

I'm Canadian, and only found the number for U.S. Consumer support.

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MVP
englishgolfer
Posts: 15,215
Registered: ‎11-08-2008
Message 2 of 4 (836 Views)

Re: Red-download purchased songs on new PS3

A quick search online seems to confirm what you wrote - Canada's support for ps3 can be found south of your border.

 

http://manuals.playstation.net/document/en/ps3/support.html

 

I remember when my fat model ylod, it took a couple of times of contact with Sony here Sweden to unlock the songs for me. Best give them a bell again and tell them you're still waiting. Good luck!




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Re: Red-download purchased songs on new PS3

Thanks. I'll give them a call again today hopefully it works this time my family quit playing cause all our songs are gone.

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Re: Red-download purchased songs on new PS3

Still can't download my songs. Called again today but they changed the options now I can't even ask them about this because network options are only for resetting password. I' ve heard you can email them for support but I can't seem to find the email address. If anyone knows anything please help.
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