on 12-08-2012 09:05 AM
I have recenlty had to buy a new PS3 and have my singstar songs moved to this. Most have been reinstated to the new PS3 but I have some songs missing from my purchase history.
Culture Club - Kharma Chameleon
Duran Duran - Ordinary World
Spandau Ballet - Gold
Queen - Another One Bites The Dust
I Want It All
We Are The Champions
We Will Rock You
Who Wants To Live Forever
I have phoned about it and my details have been passed on to the relevant department. I just wanted to know if anyone else has experienced the same problem and how easy it was to get the songs back.
on 12-08-2012 05:31 PM
on 14-08-2012 02:12 AM
Had you bought them using a second profile/account on the same PS3?
i.e, some songs I bought on my UK profile/account show up on my AU profile/account when playing SingStar. These would probably not show if I deleted said UK account.
on 14-08-2012 09:09 AM
I've just checked my son's sub account and found three of the songs but the Queen song pack is still missing. The three songs I have found are still attached to the old system so will have to make another call. I have also noticed that the Queen song pack is no longer available on the store so don't know if this has anything to do with it.
on 15-08-2012 06:24 AM
I am having this same isue. I actually had everything transfered over in March this year to the new ps3 and everything was good, all songs seemed accounted for and have played a few times with out any problems. Then tonight I went in and found that all of a sudden a dozen or so songs are completely missing from from my selection of playable songs and they aren't even in my purchase history. I am pretty upset about this because I paid so much money for these extras. Did you find out what needs to be done?
on 15-08-2012 07:33 AM
At the moment they are still looking in to it. I did however manage to find a complete list of transactions on the main site ( https://account.sonyentertainmentnetwork.com/login
on 29-08-2012 03:48 PM
this might be stating the obvious but when you go to purchase history did you navigate over to sing packs using the left and right buttons?
other than that there was one other thing i can think of
Back when they had the dance/guitar add-ons in the updates... some times they would be glitched and singstar would refund your money.... one time they refunded a whole order of 10 songs and 2 add ons because one of the add ons didnt work for me.... i still got to play the songs they refunded since they were on my hard drive... but when i changed ps3s to the slim, i couldnt ever get them back until i bought them again