PlayStation®Network Technical Help

Reply

Member

Member
SweetBiiBeiby
Posts: 4
Registered: ‎25-10-2012
Message 1 of 20 (7,645 Views)
Accepted Solution

Can't add funds to wallet.

It has been like this from last Sunday, me and my sisters try to add funds to my sisters wallet but a message saying ''Funds could not be added to your wallet (56)'' pops up and we can't add 'em. Now almost 6 days have passed and it's still the same. We have checked the credit card information but it's correct. Can anyone tell us what this is? Were from Finland.
Please use plain text.
Online Support Coordinator
RabidWalker
Posts: 3,703
Registered: ‎04-02-2011
Message 2 of 20 (7,642 Views)

Re: Can't add funds to wallet.


SweetBiiBeiby wrote:
It has been like this from last Sunday, me and my sisters try to add funds to my sisters wallet but a message saying ''Funds could not be added to your wallet (56)'' pops up and we can't add 'em. Now almost 6 days have passed and it's still the same. We have checked the credit card information but it's correct. Can anyone tell us what this is? Were from Finland.

Hi SweetBiiBeiby,

 

Have you tried adding funds to the wallet online via the SEN Website?

 

www.sonyentertainmentnetwork.com

 

Rabid

 

For more updates and information follow the links :

Please use plain text.

Member

Member
kneywastaken
Posts: 1
Registered: ‎25-10-2012
Message 3 of 20 (7,627 Views)

Re: Can't add funds to wallet.

I have the exact same problem also tried to add funds via the SEN website and it stated that my creditcard is not valid wich is strange since my last transfer with the card was 13 days ago. Re-entered the card details and still it says my card is not valid

Please use plain text.

Member

Member
SweetBiiBeiby
Posts: 4
Registered: ‎25-10-2012
Message 4 of 20 (7,553 Views)

Re: Can't add funds to wallet.

We just tried to use
Please use plain text.

Member

Member
SweetBiiBeiby
Posts: 4
Registered: ‎25-10-2012
Message 5 of 20 (7,552 Views)

Re: Can't add funds to wallet.

We just tried to use the SEN website and same thing happened to us, just like kneywastaken said, saying that creditcard is not valid. What in the world is this, i don't think the problem is in the creditcard.
Please use plain text.

Member

Member
SweetBiiBeiby
Posts: 4
Registered: ‎25-10-2012
Message 6 of 20 (7,549 Views)

Re: Can't add funds to wallet.

Problem solved, we tried to use paypal an it worked. Still it's kinda weird because in the past we could add funds just normally but oh well.
Please use plain text.

Member

Member
DonnerKaese
Posts: 2
Registered: ‎27-10-2012
Message 7 of 20 (7,499 Views)

Re: Can't add funds to wallet.

Hi there,

 

I have the exact same problem. It worked last time on the 24th of October 2012. on the 25th I installed the Firmwareupdate and since then it is not working anymore. Further information: I have an irish Plus Account. Also an Irish Visa Debit Card. I use always the same CC and did not change it before the incident. I tried in the SEN where it told me that Credit Card is invalid. So I tried to alter the Address, also removed the Billing info and added it from scratch. Same result. Yes the Paypal option is  a workaround but not a solution. Please guys. Look into it and fix it. I love to just ckick and buy. Now I have multiple uncomfortable steps inbetween.

 

Best regards

Please use plain text.

Member

Member
Gottolf
Posts: 2
Registered: ‎29-10-2012
Message 8 of 20 (7,263 Views)

Re: Can't add funds to wallet.

I have the same problem.

 

www.sonyentertainmentnetwork.com doesn't work either. It says "Currently unable to add funds to your account. Please try again later".

 

The workaround doesn't work either(workarounds are never solutions btw, it shouldn't be labeled as one). Firstly, the paypal-option doesn't appear. Only "Use Credit card" and "Use prepaid card". Secondly it doesn't matter if paypal would appear because It's not a viable option for me..

Please use plain text.

Member

Member
Benski2013
Posts: 3
Registered: ‎29-10-2012
Message 9 of 20 (7,260 Views)

Re: Can't add funds to wallet.

I have the same problem I know for a fact my account is working because I bought something on saturday so its not my account, but we shouldnt have to use paypal to get around it, its more hassle

Please use plain text.

Member

Member
CxxkBLOCKER
Posts: 1
Registered: ‎31-10-2012
Message 10 of 20 (7,172 Views)

Re: Can't add funds to wallet.

I hav. this problem too. I am in thailand. I purchased coins for FIFA the other day with no problem. Now I keep getting the error code and the message "can not add funds to wallet! " I have almost 4000 pound available on my card so that is not the problem... in Thailand we do not have psn catds to purchase in native currency. Nor can we access the sony entertainment site listed above... so what do I do
Please use plain text.
This widget could not be displayed.
Announcements

Welcome to the PlayStation Network Technical Help Forum!

Here you can post questions regarding any technical problem you may be having with the PlaySation Network.

Before you post you can search for your query as it may have already been answered. You can also try our FAQ's when looking for help.

To use this board, simply post your question and wait for it to be answered. Your question may be given an ‘Accepted Solution’ – this is an answer which has been accepted as the best solution to your problem.

Recent News