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05 Dec 2013

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Playstation Staff

PS4 Wont Turn On - Out of the Box, Any advice???

20 Replies 518 Views Created 05-12-2013

Just recieved my PS4, lcuky to find one on the shelf at Game,

 

set up as instructed

 

Can only get safe mode then a blank screen after re-start and the console just restarsts and goes back to displaying the white light!

 

I have tried holding the button down for a minimum of 7 seconds till the machine beeps twice as the instructions say's but still no luck!

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Message 1 of 21 (518 Views)
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Re: PS4 Wont Turn On - Out of the Box, Any advice???


RockLobster-FG wrote:

Just recieved my PS4, lcuky to find one on the shelf at Game,

 

set up as instructed

 

Can only get safe mode then a blank screen after re-start and the console just restarsts and goes back to displaying the white light!

 

I have tried holding the button down for a minimum of 7 seconds till the machine beeps twice as the instructions say's but still no luck!


 

White light means its on and functioning just not displaying on your tv, try different cable/ different tv?

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Message 2 of 21 (507 Views)
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Re: PS4 Wont Turn On - Out of the Box, Any advice???

Not sure if this will work but as you get the white light strip on the console and you can access Safe Mode I don't think your console is bricked. Just download firmware 1.51 on to a USB stick (around 300mb) and see if that helps. If not then just go back to GAME either for a replacement or refund.

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Message 3 of 21 (506 Views)
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Re: PS4 Wont Turn On - Out of the Box, Any advice???

Is it wrong my first response was you utter git? Just bought a ps4 from game when they are making us wait... #ANGRY

Sorry bro :smileywink:
My set up

37" full hd toshiba television... 160gb ps3...

500gb ps4 with BF4, AC4, GHOSTS, KZ4, KNACK, NBA 2K14

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Message 4 of 21 (503 Views)
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Re: PS4 Wont Turn On - Out of the Box, Any advice???

I feel your pain treab you have had a long wait.
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Message 5 of 21 (477 Views)
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Re: PS4 Wont Turn On - Out of the Box, Any advice???

I know how lucky I am!!!! and you can imagine after that how I feel that it wont work, empathy please!!!

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Message 6 of 21 (475 Views)
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Re: PS4 Wont Turn On - Out of the Box, Any advice???

Thanks for your response, I have tried various cables..
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Message 7 of 21 (473 Views)
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Re: PS4 Wont Turn On - Out of the Box, Any advice???

Tbh mate you might need to return it to sony but they seem to have a good turn around time.
My set up

37" full hd toshiba television... 160gb ps3...

500gb ps4 with BF4, AC4, GHOSTS, KZ4, KNACK, NBA 2K14

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Message 8 of 21 (472 Views)
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Re: PS4 Wont Turn On - Out of the Box, Any advice???

well you can imagine how I feel I am sure. 

 

I think thats the only solution.. Many thatnks for your quick respose everyone!!

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Message 9 of 21 (459 Views)
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Re: PS4 Wont Turn On - Out of the Box, Any advice???

It sounds like the display issue that loads of people have had (including me). Most people managed to resolve it by hooking the PS4 up to another TV, downloading and installing the 1.51 update and then trying it on the original TV.

It might also be worth seeing if you can update the firmware on your TV.

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