Reply
16 Mar 2013
Member
Playstation Staff

PS Vita Black Screen Ps Logo Light on help

5 Replies 367 Views Created 16-03-2013

ok first ima say sorry for lack of grammer and all lol but yeah ive had my vita since oct.30 i gott the AC Liberation bundle and its all went fine til i left my vita on stand by mode for like a week and when i came to play it it just wont show anything on the screen like the ps logo is blue and the screen is black and i hear no sound so i searched online and did everything ive read to do i did the hold the power button for 30 secs and that didnt help i did the hold the power button with the ps button and the R button to try to go into that recovery menu and it dont do that it just makes my PS logo blink twice and turn off and all i get is a black screen now i called sony to see what they can do and they want me to pay 130 dollars to get it fix that like relle just demotivated me and i relle wanted to throw my vita on the floor like money is not a issue its just why should i pay for a repair thats clearly sony's fault right? but yea since sony told me they dont know what it is and i havent read that anyone has this issue at all anything besides those 2 methods im willing to try and ima give it another month and if i still cant fix ill guess ill be force to give sony a nice gift of 130 free dollars >_> again sorry for the grammer hope ya understood me

<script id="overlay_tmpl" type="text/html">// <div id="<%= overlayId %>" class="_mp3rocket_overlay_style" style="left: <%= overlayLeft %>; top: <%= overlayTop %>; width: <%= overlayWidth %>; height: <%= overlayHeight %>"></div> // </script>
[url=http://www.playfire.com/a/widget_click/1/KAYKILLA][img]http://media.playfire.com/site/trophy_widget/psn/KAYKILLA.png[/img][/url]
[url=http://www.playfire.com/a/create_widget]PS3 Trophies[/url]
Please use plain text.
Reply
0 Kudos
Message 1 of 6 (367 Views)
Reply
0 Kudos
Level 4
 
Playstation Staff

Re: PS Vita Black Screen Ps Logo Light on help

[ Edited ]

i dont think anyone apat from sony can help

Please use plain text.
Reply
0 Kudos
Message 2 of 6 (339 Views)
Reply
0 Kudos
Level 6
 
Playstation Staff

Re: PS Vita Black Screen Ps Logo Light on help


luckymurfitt wrote:

i dont think anyone apat from sony can help


Yep I think support would have to be called in this instance, they would be able to check the troubleshooting with you, and if there is a problem provide a service as well.

 

Please use plain text.
Reply
0 Kudos
Message 3 of 6 (311 Views)
Reply
0 Kudos
Level 1
 
Playstation Staff

Re: PS Vita Black Screen Ps Logo Light on help

i was afraid of that >_< but still giving away 130 for something thats cleary a hardware issue and not my fault is like a slap to my face

<script id="overlay_tmpl" type="text/html">// <div id="<%= overlayId %>" class="_mp3rocket_overlay_style" style="left: <%= overlayLeft %>; top: <%= overlayTop %>; width: <%= overlayWidth %>; height: <%= overlayHeight %>"></div> // </script>
[url=http://www.playfire.com/a/widget_click/1/KAYKILLA][img]http://media.playfire.com/site/trophy_widget/psn/KAYKILLA.png[/img][/url]
[url=http://www.playfire.com/a/create_widget]PS3 Trophies[/url]
Please use plain text.
Reply
0 Kudos
Message 4 of 6 (292 Views)
Reply
0 Kudos
Level 7
 
Playstation Staff

Re: PS Vita Black Screen Ps Logo Light on help

Is the button flashing blue?

If that is sounds like its stuck in sleep mode.

The hard reset which is for 30 seconds usually wakes the vita up are you sure you held it in for that long?
Please use plain text.
Reply
0 Kudos
Message 5 of 6 (241 Views)
Reply
0 Kudos
Level 6
 
Playstation Staff

Re: PS Vita Black Screen Ps Logo Light on help


MadforitUK wrote:
Is the button flashing blue?

If that is sounds like its stuck in sleep mode.

The hard reset which is for 30 seconds usually wakes the vita up are you sure you held it in for that long?

Yes I would still attempt to get into Safe Mode if you can and then go from there, otherwise calling support is the best option- if it not able to be fixed through troubleshooting there is a 12 month warranty on the console.

 

Please use plain text.
Reply
0 Kudos
Message 6 of 6 (237 Views)
Reply
0 Kudos